Billy SmartOS for Restaurants
Take reservations, re-engage regulars with offers, and keep your front-of-house running smoothly.
The Business Problem
Restaurants rely on steady foot traffic and repeat customers. Without an easy way to take reservations, collect customer contact information, and reach out with promotions, slow nights and empty tables are hard to fill.
How It Works
- 1Diners view available reservation times and book a table online.
- 2Billy SmartOS sends a confirmation with date, time, and party size.
- 3Automated reminders reduce no-shows and keep reservations on the books.
- 4Customer contact details are captured for future outreach and promotions.
- 5Reactivation campaigns reach past guests with relevant offers and events.
What Billy SmartOS Can Do for This Industry
Online Reservations
Let diners book tables based on your real availability.
Reservation Reminders
Reduce no-shows with timely booking reminders.
Customer Reactivation
Re-engage past guests with seasonal offers and events.
SMS & Email Outreach
Reach your customer list with promotions and updates.
CRM & Guest History
Keep guest preferences and visit history in one place.
Review Requests
Encourage reviews from satisfied diners after their visit.
Setup Requirements
- Restaurant details, hours, and reservation policies
- Connected booking calendar with table and party availability
- Approved promotional and reminder messaging
- Review of customer communication before activation
Frequently Asked Questions
Can diners book reservations online?
Yes. A connected booking calendar lets diners view availability and reserve a table directly from your website.
Can I promote special events and offers?
Yes. Email and SMS campaigns can be configured to reach your customer list with promotions, events, and seasonal offers.
Will reminders help with no-shows?
Automated reservation reminders sent before the booking help diners remember their reservations, which can reduce no-shows.